FAQs

sjc studio

FAQs

1. How can I find my ring size?

To determine your ring size, it is best to visit a jewellery store to have your ring size fitted. This is the suggested and most accurate way to measure your ring size.

You can also find online the 'official international ring size chart' to convert your ring size if you are not familiar with AU (sometimes listed as British) or US sizing.


2. How will my order be packaged for postage?

Jewellery Packaging:

All of my jewellery orders are packaged in branded sjc studio jewellery boxes and placed inside handsewn cotton pouches. Included in your order are care instructions for your sterling silver jewellery. Your order will be sent in a 100% compostable, zero waste Hero Packaging postage satchel - which means that you can resuse your bag and compost at home when no longer needed.

Pottery Packaging:

All of my pottery orders are packaged in recycled cardboard boxes, using eco friendly materials wherever possible. Included in your order are care instructions for your unique ceramicware. Depending on size, your boxed order may be sent inside a 100% compostable, zero waste Hero Packaging postage satchel - which means that you can resuse your bag and compost at home when no longer needed.


3. Do you take custom pottery orders?

If you wish to order a specific piece, please email me using the 'Contact' page from the drop down menu. I accept custom orders depending on the item and time frame requested.